We are pleased that you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and how our service level can be improved to serve you better. You can help us by taking a few moments to complete this form.
Product
What did you purchase from us?
Air Ticket
Hotel
Tour Packages
Insurance
How would you rate our product quality?
(the services you get on tour)
Excellent
Good
Average
Poor
How would you rate our product price?
Excellent
Good
Average
Poor
Will you purchase from us again & recommend us to your friends?
Yes
No, Reason Why ?
Service Staff(s) Involved
How would you rate our staff s overall service level?
Friendly and helpful
Average
Varies on each visit
Poor service
How would you rate our staff s product knowledge & skill?
Excellent
Good
Average
Poor
How would you rate our response to enquiries?
Excellent
Good
Average
Poor
How long did you wait for your call to get through?
Less than 1 minute
1 to 3 minutes
3 to 5 minutes
More than 5 minutes
Timely arrival of your Vouchers/documents
Yes
No, Reason Why ?
Submitted By
Name *
Email *
Address *
Contact Us*
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